Terms Of Service

By using the WhiteGrey website or placing an order, you agree to these terms.

Products And Services

WhiteGrey offers custom crystal bracelet design services, private atelier reservations, and selected bracelet products. Custom products may vary slightly due to natural stone texture, color, size, inclusions, lighting, and handcrafting differences.

Private Design Process

The private atelier process may include symbolic Five Elements direction, color and material planning, bead selection, wrist-size review, layout proof, final quote, and making record. The final custom bracelet price may differ from the initial reservation because it depends on selected stones, bead size, accents, length, availability, labor, and shipping.

Symbolic Use Of Five Elements And BaZi

Five Elements and BaZi references are used only as cultural, symbolic, and aesthetic design frameworks. They are not medical, psychological, financial, romantic, spiritual, or fate-related guarantees. Customers should not rely on WhiteGrey products or services for diagnosis, treatment, financial decisions, relationship decisions, or guaranteed personal outcomes.

Order Accuracy

Customers are responsible for providing accurate birth information if used, wrist size, shipping address, contact information, and design preferences. If exact birth time is unknown, the symbolic reference may be less precise.

Pricing And Payment

Prices are shown in the store currency unless otherwise stated. WhiteGrey may update prices, materials, services, and product availability at any time.

Intellectual Property

Website text, layout, brand materials, product names, and design materials belong to WhiteGrey or are used by WhiteGrey for store operation. They may not be copied or reused without permission.

Limitation Of Liability

WhiteGrey is not responsible for indirect, incidental, emotional, financial, or consequential losses related to use of the website, products, symbolic readings, design suggestions, or delivery delays.